Legal

Privacy Policy

Effective Date: January 24, 2026

Last Updated: January 24, 2026

This Privacy Policy explains how Bot Fanatics, operated by BattleplanSEO LLC (“Company”, “we”, “our”, or “us”), collects, uses, and protects personal information when you visit our website (botfanatics.com), access our dashboards or platforms, or interact with our products, chatbots, integrations, or services (“Services”).

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Business or company name
  • Messages, chatbot conversations, form submissions, or support requests

1.2 Information Collected Automatically

When you visit our website or use our Services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed, links clicked, and time spent on our site
  • Referring URL or traffic source (such as ads or social media links)

1.3 Payment Information

If you purchase Services from us, payment information (such as credit card details) is processed by secure third-party payment providers (e.g., Stripe or PayPal). We do not store full credit card numbers on our servers.

2. How We Collect Information

We collect information through:

  • Website forms
  • Chatbot and messaging interactions
  • Platform registration and login
  • Analytics and tracking technologies
  • CRM and automation tools
  • API-based integrations requested by clients

3. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain our Services
  • Respond to inquiries and support requests
  • Send service-related notifications
  • Send marketing communications (where permitted by law)
  • Analyze usage and improve performance
  • Enable automation, CRM syncing, and messaging workflows
  • Run advertising, attribution, and retargeting campaigns

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to analyze site usage and deliver relevant advertising. You may disable cookies in your browser settings, though some features may not function properly.

5. Third-Party Services and Data Sharing

We may share limited data with trusted third-party providers, including:

  • Google Analytics
  • Meta Pixel and Conversion API
  • Email and messaging platforms
  • CRM and automation systems
  • Cloud hosting providers (e.g., Webflow)
  • Payment processors

These providers may only use data as necessary to support our Services and are prohibited from selling or misusing your information.

6. Facebook, Instagram, and Meta Platform Data

Our Services may integrate with Facebook, Instagram, and other Meta platforms through approved APIs, including but not limited to Facebook Login, Messenger, Instagram Messaging, Meta Pixel, and Conversion API.

If you connect a Facebook or Instagram account, we may receive information such as public profile data, page details, messaging content, and interaction metadata as permitted by Meta’s Platform Policies. This data is used solely to provide automation, messaging, analytics, and CRM-related functionality requested by our clients.

7. Legal Basis and Compliance

We process personal data as necessary to perform contracts, pursue legitimate business interests, comply with legal obligations, or based on user consent where required.

8. International Data Transfers

Our Services primarily serve users in the United States and Canada. Data may be processed or stored in other regions where our service providers operate. We take reasonable steps to ensure lawful and secure data handling.

9. Data Security

We implement commercially reasonable safeguards including encrypted connections, secure hosting, and restricted access controls. No system is entirely secure.

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Your Rights and Choices

You may have the right to:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of personal data
  • Opt out of marketing communications
  • Limit certain processing activities

12. Data Deletion and Account Removal

You may request deletion of your personal data at any time by emailing support@botfanatics.com with the subject line “Data Deletion Request”.

Upon verification, we will delete or anonymize your data within 30 days, unless retention is required for legal, security, or compliance purposes. This applies to data collected through our website, chatbots, dashboards, APIs, and Facebook or Instagram integrations.

13. Do Not Track

Our website does not currently respond to browser-based Do Not Track (DNT) signals.

14. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect data from children. If discovered, such data will be deleted promptly.

15. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date. Continued use of our Services constitutes acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Bot Fanatics / BattleplanSEO LLC
Dallas, Texas, USA
Email: support@botfanatics.com
Phone: 818-235-8711